Can Government Solve Big Problems Collaboratively?

Commotion of Arrows

Stefan Rajewski – Fotolia.com

The Open Government Initiative of the Obama Administration has given high priority to increasing the use of collaboration in the federal government. Yet many federal offices have not in the past encouraged the sort of collaborative mindset that is necessary for meaningful efforts in this direction.

As William Eggers and John O’Leary have noted, it’s often the failure to work inclusively that leads to disappointment or even disaster, as they discuss in the fatal tunnel collapse of Boston’s Big Dig project. If We Can Put a Man on the Moon draws lessons from many other examples of what can go wrong when government tries to solve the big problems.

What I want to look at in this post, though, is one of the major positive cases they cite: the successful effort to reform the healthcare system in Massachusetts. Their summary of key steps in that process nicely defines the elements that characterize good collaborative work to solve a critically important public problem. It’s a useful example for federal officials to keep in mind as they move ahead with the Open Government Initiative. Although this case occurs in a legislative context, the model can be effective in most public policy settings.

Here are the major steps they single out: Read more »

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Innovative Thinkers on Collaborative Leadership: Mary Parker Follett

Varina Patel – Fotolia.com

The ideas of collaborative leadership discussed in the previous post seem quite new, and often appear as part of the “paradigm-shift” toward learning organizations and open government. In fact, one of the most innovative thinkers in this field developed and wrote about all this 80 years ago, from 1918 to the early 1930s. That was Mary Parker Follett, an important figure in her day but neglected for decades thereafter. Only recently has her work started to become known and influential again, but her new audience is still relatively small.

Although she used a different vocabulary, this extraordinary thinker pioneered the concepts of collaborative leadership, integrative negotiation and empowerment and creativity through group interaction. She also drew parallels between biological studies of emergent order in nature and human organization and non-hierarchical management, closely related to the recent popularity of collaborative networks as alternatives to traditional hierarchies of authority.

She saw the integration of differences and continuing interaction of groups with different goals as the essence of creativity and achievement in all walks of life. Only by looking for ways to harmonize interests could new solutions emerge In describing the dynamic of individual and group differences. She introduced the concept of integrative negotiation in an early form in The New State, published in 1918, and refined in her essays of the 1920s.

Her conception of the integrative dynamic of the social process led her to rethink the nature of power and leadership. She emphasized the critical importance of exercising power-with rather than power-over. Leaders needed to be collaborative participants in the creative exchange of ideas among organizational or community members. The rigidity of traditional hierarchical lines of authority needed to be erased to allow full scope to the creative interaction that led to progress.

While she was best known for her work in business management in the 1920s, her underlying concern was to define the group basis for democracy. She championed an idea of citizens working together and learning from each other at the community level. Citizen-based community groups needed to be the foundation of a true democracy, organizing in regional and national groups to provide direction to government. She believed that the current political system used the idea of consent of the people as a means to limit the citizen role to voting and exclude the public from real influence in government decisions.

An excellent starting point for understanding her ideas is Mary Parker Follett Prophet of Management, with an introduction by Peter Drucker, one of Follett’s most influential advocates. As Drucker explains it, her work fell out of favor during the Depression years when the emphasis was on building the power of national governments rather than devolving power to citizens. Rediscovery of her work had to wait for the world to come round to her way of thinking. Read more »

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Collaborative Leadership

Innovative Thinkers on Collaborative Leadership: Mary Parker Follett

Innovative Thinkers on Collaborative Leadership: Mary Parker Follett

Varina Patel – Fotolia.com The ideas of collaborative leadership discussed in the previous post seem quite new, and often appear as part of the “paradigm-shift” toward learning organizations and open government. In fact, one of the most innovative thinkers in this field developed and wrote about all this 80 years ago, from 1918 to the [...]

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Consensus Building

Moving Toward Agreement from the Extremes

Moving Toward Agreement from the Extremes

Image courtesy of Nihat Dursun – Fotolia.com In the last post, I summarized different ways of thinking about the effect of extreme beliefs on efforts to resolve conflict and solve problems. Elizabeth Bader approaches the mediation context in terms of personality and psychoanalytic theory, while Eggers and O’Leary describe how government solutions to major issues [...]

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