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Change Management Methods & Tools

Whole System Change: The Future Search Conference

The Future Search Conference is one of several collaborative planning methods that take a “whole system” approach. These processes try to replace shelf-bound plans with agendas for action that are developed collaboratively in the course of intensive large-group meetings. Key Concepts To do this, Future Search insists on the basic starting principle: “Get the whole […]

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Methods & Tools

A Note on Humor and Consensus Building

Every conference I’ve ever attended in the field of conflict resolution has featured some sort of organized discussion about the role of humor in mediation. These sessions are often quite analytical and serious, but occasionally a workshop is held that’s entertaining because the facilitators are demonstrating rather than describing their approach. It always seems, though, […]

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Methods & Tools

Barriers to Communication – 1

The psychologist Carl Rogers observed 60 years ago that a major barrier to effective communication was the natural tendency to evaluate and judge the words and actions of others. He saw this happening not just on an individual level but also in public policy collaboration where those at the table usually represent institutions and communities […]

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Methods & Tools

Open Space Technology – 1

In the mid-90s I attended a conference that assembled about 50 members of the environmental conflict resolution field. Although mediators and researchers had been developing, testing and adapting the theories and methods of the practice for 20 years, it was still a young and emerging field, and there were constant debates about its best practices […]

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