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Consensus Building Mediation

Mediating on Two Tracks: the Rational and the Rest of Human Nature

Robert Benjamin’s essay on the place of irrationality in mediation, discussed in the previous post, urges mediators to focus as much on the emotional and even illogical motives contributing to conflict as on the rational analysis of issues. Many practitioners do this, in so far as they can, because they not only recognize the importance […]

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Collaborative Leadership Conflict Resolution

Implementing Agreements: The Ordeal of Change

The real test of a collaborative agreement only begins when the changes it requires hit the streets. That’s when it gets personal. Carrying out an agreement usually means that particular people will have to do things differently, pay costs they’re not used to paying, live with new restrictions, new requirements. The negative side of change […]

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