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Mediating on Two Tracks: the Rational and the Rest of Human Nature
Robert Benjamin’s essay on the place of irrationality in mediation, discussed in the previous post, urges mediators to focus as much on the emotional and even illogical motives contributing to conflict as on the rational analysis of issues. Many practitioners do this, in so far as they can, because they not only recognize the importance [...]
The Need for Collaborative Capacity
Increasingly, leaders and managers are looking to collaborative methods for dealing with contentious policy issues. When making a first attempt, they may well recognize that success takes a lot more than bringing people together to talk. They know they need guidance.
The solution is often to call on a professional mediator or facilitator to design and [...]
Bernard Mayer: Staying with Conflict
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In his latest book, Bernard Mayer has challenged our thinking about mediation by singling out a dimension of conflict that receives too little attention. Simply put: conflict endures, and Mayer argues that the response to it should go far beyond the immediate resolution of disputes. Staying with Conflict is a finely [...]
Who Controls Collaboration?
Who controls collaboration? That might seem a contradiction in terms since the process itself requires joint decisions by the participants. But the issue of control doesn’t go away so easily.
Several months into policy negotiations with a large collaborative group, I arrived at the last planning session for a critical meeting that was to take place [...]
